Parking
Wengen cannot be reached by car or motorbike. There are no roads leading to the village, and all passenger and freight transport is by train.
You can park your car at the Lauterbrunnen covered car park. Depending on season and length of stay, you can prebook a parking space. You will find further parking spaces at the church or at the “Eyelti” public parking further down the valley. Please follow the car park signs.
Parkhaus Lauterbrunnen
Breakfast time
We serve breakfast from 7:30 to 10:00.
Getting to the skiing area
The Wengen-Männlichen cable car is a 5-minute walk away from the hotel. You can deposit your ski equipment free of charge at the Central Sport ski depot right next to the cable car station.
Check-in
Your room will be available from 14:30 at the latest. If you arrive earlier, you can leave your luggage with us. If you call us as soon as you board the train to Wengen in Lauterbrunnen, we will be happy to pick you up at the Wengen train station. This service is available until 20:30.
Check-out
The room is available until 11:00 on the day of departure. Later check-out is only possible by prior arrangement. You are welcome to leave your luggage at the hotel. If you inform us well in advance, we will bring your luggage to the train station at the desired time.
Children
Children aged eight and above are welcome at our hotel. The hotel is not suitable for younger children. Our reception team will be happy to assist you in finding an alternative hotel in the village that is more suitable for small children.
Dogs
We allow well-trained dogs at the hotel for an extra charge of 15 CHF per night.
Dogs are not allowed in the dining room and may not be left unattended in the room for more than two hours. We kindly request that you bring your dog’s favorite blanket and accessories for their comfort.
Laundry service
We offer our guests a laundry service. You will find the price list together with a laundry bag in the wardrobe in your room.
Alternatively, there is a small self-service launderette in the village at Hotel Silberhorn.
For ironing equipment, please contact the reception desk during opening hours.
Cancellation policy
Free cancellation 7 days before arrival.
For cancellations submitted between 3 and 7 days before arrival, 50% of the full price is charged.
Exceptional cancellation conditions apply during the Christmas and New Year period and the spring half-term holiday. Please check our general terms and conditions for more info.
